Create a web service user

A ShipCompliant Web Service User allows ShipCompliant to integrate with a POS system, or other front-end eCommerce platform. Setting up a web service user will connect your ShipCompliant account to your POS system, letting information (such as order data, compliance checks, and tax determination) flow into your ShipCompliant account. You can set up a web service user within ShipCompliant. 

How to add a web service user

  1. In ShipCompliant, go to Settings, then click Users.

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  2. Click Add User.

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  3. Fill out the required fields under Add/Modify User:

    1. First Name: type in the name of the integrating company.

    2. Last Name: type in Webservice.

    3. Email Address: type in an email address in the format: WineShipping@MyWinery.com.

      • This should not be an active or valid email address.

      • The name of the email should be the name of the company you're integrating with (for the example above, WineShipping is used).

      • The second part of the email address following the @ symbol should be your winery name with .com at the end.
    4. Password: must be between 6 and 12 characters long, contain one uppercase letter, one lowercase letter, and one numeric digit.
    5. Role Type: always set to Web Service User for API Integrations.
    6. Associated Partner: select the system you're integrating with. If you don't see your partner listed, contact Sovos Support.

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  4. Click Save.
  5. Share the custom email address and the password with the system you're integrating to ShipCompliant.
  6. If instead you need to add credentials that were given to you to enter into ShipCompliant, read about how to add third party credentials.